Legit.ng journalist Victor Enengedi has over a decade’s experience covering Energy, MSMEs, Technology and the stock market.
New guidelines have been issued by the Nigerian Electricity Regulatory Commission (NERC) to the electricity distribution companies (DisCos) regarding the execution of the April 2024 Multi-Year Tariff Order.
The statement, signed by Abba Terab, NERC’s Deputy General Manager of Market Competition and Rates, on Saturday, encompasses these directives.
In a preceding announcement, NERC mandated the prompt escalation of electricity tariffs, effective Wednesday, April 3, for customers categorized under Band A.
Band check portal
In a statement issued on Saturday, Mr. Terab emphasized that the commission has instructed all DisCos to offer maximum clarity to all impacted customers.
He highlighted that DisCos are mandated to maintain only the newly approved Band A feeders listed in their April 2024 supplementary orders as Band A for vending to prepaid customers and billing for postpaid customers within their networks.
Additionally, he stressed that all DisCos must promptly publish the schedule of approved Band A feeders affected by the rate review on their websites.
He said:
“All DisCos shall set up a portal by 10th April 2024 on their website that allows all customers to check their current Bands by entering their meter or account numbers.
“All customers wrongly billed at the new rate should be refunded through energy tokens no later than Thursday, 11th April 11, 2024, and file evidence of compliance with the commission by 12th April 2024.”
He further stated that the commission will oversee adherence to the aforementioned requirements and will remain committed to offering assistance to all stakeholders as necessary.
Source: Legit.ng